Closing Date:

10 June 2019

Job Summary:

To ensure that the right company products are received, controlled and dispatched in the warehouse. Making sure customers are receiving an excellent service experience collecting from the company.




Unique Reference:



Key Performance Areas:

  • Inbound & outbound logistics
  • Collection room and sales order processing
  • Sales enquiries


Key Duties:

  • Receive and action parcels from couriers
  • Do weekly follow ups on pending orders
  • Action back orders upon receiving stock orders
  • Follow up with customers to ensure that picked orders are collected or cancelled within set time frames
  • Maintain quick and efficient flow of stock via collection room
  • Ensure all goods leaving the collection room have required signed documentation
  • Demarcate areas for different dispatch methods in collection cage
  • Control and monitor generated orders and invoice according to payment terms
  • Picking and packing on sales orders with 100% accuracy
  • Ensure all orders are entered onto the system timeously and accurately with the customer’s credit terms
  • Process and amend orders for walk in customers
  • Ensuring that export orders are processed using correct VAT rates
  • Acquire and maintain working knowledge of company products and processes
  • Escalate or resolve all customer complaints and queries accordingly

During your employment, you shall be obliged to faithfully and diligently carry out the lawful instructions of the Company and always use your best endeavours to promote the best interests of the Company.

Should the Company introduce new methods of working and/or new technology you will be required to co-operate with these changes adapting to new methods of working and/or technology and undergo training as the Company directs.

The company reserves the right to vary duties and responsibilities of the staff to suit the future needs of the business giving fair notice in writing.


Education and Qualifications Required:

  • Grade 12
  • Relevant qualification in storekeeping and stock controlling (advantageous)


Experience Required:

  • Proficiency in Microsoft Word, Excel and Internet Explorer
  • 1+ years’ experience in a warehousing environment
  • Customer service experience (beneficial)
  • Sales experience (beneficial)


Comments and Special Consideration:

  • Physical demands: lifting, carrying, pushing, and/or pulling


Required Skills, Knowledge and Personal Characteristics:

  • Time management and prioritisation
  • Detail & accuracy oriented
  • Well organised
  • Self-starter - does not need full time supervision
  • Excellent communication skills
  • Customer focused
  • Problem solver
  • Be flexible
  • Demonstrate sound work ethics
  • Cultural diversity awareness


Please send your CV to and reference the job title in the subject line.